Privacy Policy
Swaprite Privacy Policy
At Swaprite, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data when you use our platform and services. By accessing or using the Swaprite website and platform, you agree to the terms of this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at support@swaprite.com.
1. Information We Collect
When you use Swaprite, we may collect the following types of information:
1.1 Personal Information
Swaprite does not require you to create an account or provide personal information to use the platform. However, if you choose to contact us, request support, or engage with us in certain ways, we may collect the following personal information:
Your name or alias
Your email address
Any other information you voluntarily provide when contacting our support team or filling out forms on our website.
1.2 Wallet Information
Swaprite operates through Solana-based wallets, which means that when you connect your wallet to the platform, we may access certain non-personal information, such as:
The wallet address (public key) associated with your account.
Transaction data, including details of swaps and transfers made on the platform.
We do not have access to your private keys or any other sensitive wallet information. You are solely responsible for securing your wallet and private keys.
1.3 Technical Data
We may automatically collect certain technical information when you use the Swaprite platform, such as:
IP address
Browser type and version
Operating system
Device type
Referral sources (how you reached our website)
Log data related to your usage of the platform (such as timestamps, pages visited, and interaction with the platform)
This technical data helps us improve the performance and functionality of the platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing Services
We use your wallet information and technical data to facilitate the cryptocurrency swapping process, manage transactions, and provide our services efficiently. This includes:
Enabling you to swap tokens on the Solana blockchain.
Processing and completing your transactions.
2.2 Customer Support
If you contact our customer support team, we may use the personal information you provide (such as your email address) to respond to your inquiries, resolve issues, and assist you with any questions or concerns related to your use of the platform.
2.3 Platform Improvement and Analytics
We use technical data to monitor and improve the performance and security of the platform. This includes:
Analyzing how users interact with the platform.
Identifying bugs or issues to enhance user experience.
Conducting security audits to ensure the integrity of the platform.
2.4 Legal Compliance
We may use your information to comply with applicable laws and regulations, including enforcing our terms of service and investigating any violations or suspicious activities on the platform.
3. How We Protect Your Information
We take the security of your data seriously and implement a variety of security measures to protect the information you provide to us. These measures include:
Using encryption protocols (such as SSL/TLS) to protect data in transit.
Implementing secure server infrastructure.
Regularly reviewing and updating our security practices to safeguard against unauthorized access, disclosure, alteration, or destruction of your data.
However, it is important to note that no system is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of any data transmitted or stored on our platform.
4. Data Retention
Swaprite will retain your personal and transaction data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you have interacted with our support team or provided us with personal information, we will retain that information to respond to your requests and comply with legal obligations.
If you decide to stop using the platform or request that we delete your personal information, we will retain certain data (such as transaction history) as required by applicable laws, for security purposes, or for legitimate business interests.
5. Your Rights
As a user of the Swaprite platform, you have the following rights regarding your personal data:
5.1 Access
You can request access to the personal data we hold about you, including the information we collect through customer support interactions or contact details.
5.2 Correction
You have the right to request the correction of inaccurate or incomplete information we hold about you.
5.3 Deletion
You can request the deletion of your personal data. However, certain data may need to be retained to comply with legal obligations or for legitimate business purposes (such as transaction records).
5.4 Opt-Out of Communications
If you no longer wish to receive marketing or promotional emails from us, you can unsubscribe from these communications by following the unsubscribe link in the email or contacting us directly at support@swaprite.com.
5.5 Withdrawal of Consent
If we process your data based on your consent, you have the right to withdraw your consent at any time. Please note that withdrawing your consent may affect your ability to access certain features of the platform.
6. Cookies and Tracking Technologies
Swaprite may use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files that are placed on your device when you visit our website. These cookies help us:
Remember your preferences and settings.
Analyze site traffic and usage patterns.
Personalize content and advertisements.
You can manage cookie preferences in your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the platform.
7. Third-Party Services
Swaprite may use third-party services and partners to improve our platform and provide additional features (e.g., analytics services). These third parties may collect certain technical data or use cookies as part of their services. We encourage you to review the privacy policies of any third-party services you interact with on the platform.
Please note that Swaprite is not responsible for the privacy practices or policies of these third-party services.
8. Data Transfers
Swaprite operates globally, and as such, your personal data may be transferred and stored in jurisdictions outside your country of residence. By using the platform, you consent to the transfer of your data to other countries where Swaprite operates, including those that may not provide the same level of data protection as your home country.
9. Children's Privacy
Swaprite is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@swaprite.com.
10. Changes to This Privacy Policy
Swaprite reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.
Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@swaprite.com Website: www.swaprite.io
Thank you for trusting Swaprite with your data. We are committed to ensuring that your privacy is respected and your information is protected.
Last updated